Thank you for your continued interest in Sony products. Sony is offering a system software update for Digital Still Camera DSC-RX100M4. Improvements:. Improve operation with Underwater Housing (MPK-URX100A).
Added “Underwater Auto” in White Balance settings. Added “Flash Off” mode when Flash unit is popped-up. Improve overall stability of the camera. Benefits provided from previous updates includes:. In addition to SDXC card, the camera records XAVCS format video with SDHC card. When shooting movies in XAVC S format, it requires SD Speed Class10, or UHS Speed Class U1 or faster. (When recording in 100 Mbps or more, UHS Speed Class U3 is required.).
When an SDHC memory card is used to record XAVC S movies over extended periods of time, the recorded movies will be divided into files of 4 GB. The divided files can be integrated into a single file using. Improved a symptom to shift the focus on HFR recording. This page provides instructions on how to update the system software for Digital Still Camera DSC-RX100M4 to version 2.00. Follow the instruction below to check the system software version.
If the system software version is version 2.00, theupdate is not required. How to check the System Software version. Select Menu Setup 6 Version on the camera. The System Software version is displayed. Preparing for System Software update System requirements for a computer. Supported OS.
Sony DSC-RX100M4 Manual Online: Software For Mac Computers, Image Data. For details on software for Mac computers, access the following URL.
Mac OS X v.10.10–10.11 / macOS 10.12-10.13.Important: For macOS 10.13, please ensure the has been installed before update your software. Other System Requirements. Hard disk space: 600MB or more. RAM: 512MB or more. Please close all other application software before upgrading the firmware. Other Items.
Power source for the camera Fully charged rechargeable battery pack NP-BX1. Note: The upgrade can be performed only when the remaining battery level is (threemarks) or more. We recommend that you use a fully charged battery. USB support cable supplied with the camera Note: Update functionality is not guaranteed with any other USB cable. Details Important Notes:. When performing the system software update, please use a fully charged rechargeable battery pack NP-BX1.
Do not remove the battery or AC adaptor during the update; otherwise, the camera may become inoperable due to the sudden power shutdown. Remove the memory card from the camera beforehand. Prevent your computer from sleep mode beforehand. Do not be connected to other apparatuses except your computer. Download the update file Click on the file UpdateDSCRX100M4V200.dmg to begin download. Please save the downloaded file onto the Desktop of your computer (recommended).
Start Software Updater. Do not connect the camera yet at this point. Double-click UpdateDSCRX100M4V200.dmg to start up Software Updater.
Double-click the UpdateDSCRX100M4V200 icon which appears on the Desktop. Double-click the Software Updater icon. To load a kernel extension, the message prompts you to allow the application to make changes. Type the password for the administrative account.
System Software Updater starts up. Check the USB connection mode. Turn on the camera.
According to the Software Updater instructions, select Menu Setup 3 USB Connect Setting on the camera, then check if Mass Storage is selected. If a mode other than Mass Storage is selected, select Mass Storage. Connect the camera to the computer Remove the memory card from the camera beforehand, then connect the camera to the computer with the supplied USB cable. USB Mode appears on the LCD monitor of the camera. If the computer cannotfind the camera, the message 'Could not find the camera for this update.'
Appears on the computer display. Try the following if this happens.
Disconnect the USB cable and connect it again. If the computer has multiple USB terminals, try with the other terminals. Sometimes when the camera is connected to the computer with the USB cable, the message to encourage rebooting the computer may appear on the computer display. In this case, remove the battery pack or AC adaptor from the camera, reboot thecomputer, and follow the procedures from . Check if update is required.
After confirming the screens above, click Next. The current version and the version after the upgrade appear on the below screen. Upgrade is required. After confirming Current version is Ver.1.30 or earlier, click Next. Note: If Current version is Ver.
2.00, the upgrade is not required. According to the message, stop the USB connection and click Finish.
Turn off the camera, removethe battery pack or the AC adaptor, re-insert the battery pack or connect the AC adaptor and then turn on the camera. The camera automatically reset The screen below appears. Note: Loading icon may not be displayed depending on the OS version you are using. Start the update After automatically resetting, the below screen appears and the update starts. The progress bar appears while updating (approximately 15 minutes).
Note: Never turn off the camera nor disconnect the USB cable while upgrading. Complete the update When the update is completed, the camera will automatically restart. Make sure the camera is turned on and wait until the LCD screen appears again. Click Finish when the LCD screen appears and disconnect the USB cable.
If recovering data caution is displayed after restarting, please wait until this caution goes out. There are no abnormalities. Check the System Software version Follow the instruction to confirm the System Software version is Ver. Select Menu Setup 6 Version on the camera. The system software version is displayed.
Mac OS 10.12 Sierra Warning for Sony Camera Users – WAIT!!! Resist the burning temptation to upgrade to the latest Mac OS UNTIL it’s supported by all the third-party software. Mac OS Updates typically take time before they’re supported by Sony software and updaters, so consider this fair warning.
DON’T UPDATE YET!!! At the very least, be certain that you update all camera firmware and apps BEFORE updating your Mac Mac OS 10.12 Sierra Confirmed Compatibility List: Mac OS 10.12 Sierra Incompatibility List: ) Please Note: All Incompatible Firmware Updates were released BEFORE Mac OS 10.12 was released.
It’s always recommended that you update all camera firmware and apps BEFORE updating your OS. I had already installed Sony’s Mac OS 10.10 and 10.11 Driver Loader on all my Mac’s before upgrading one of them to OS 10.12 to test compatibility of firmware and app updaters. Given the incompatibility listed in this post, I don’t believe Mac Driver Loader is of any value with OS 10.12. (I only mention it because it was previously installed.) All the incompatible firmware updates were released BEFORE OS 10.12. This is why I always recommend updating all firmware and apps BEFORE updating your OS.
Sony is really slow to support new Mac OS, so I’d advise finding a friend who didn’t update to Sierra and showing up with a six pack or a nice bottle to share while you update your cameras. Hi Brian, I’m Hans from Munich, Germany. I just recently bought a refurbished macbook pro with OS Sierra, version 10.12.1 to digitalize & edit many of my old but precious tapes, some of them filmed several decades ago (but still okay because stored carefully) with a Sony DCR-PC 100. Now I had to realize that the macbook (my first) is quite primitive in some aspects, only has a simple video player, etc. After getting the right fire wire adapter I’ve been searching the web for a fitting video-grabber plus a video editing tool to finally store the movies on some external discs & DVDs before they deteriorate. I also read some complaints on the web about the video processing tool that Apple offers via their app store, so I’m actually considering getting rid of the macbook again and even return to Windows although I had a really bad and short experience with my last Windows tool by Asus, a company I’d never buy anything from again.
So you see, I’m currently quite uncertain and desperate about how to proceed with my precious films. Any suggestions from an expert like you would be very welcome and appreciated. Best wishes Hans.
Hi Brian, thanks a lot for sending another warning about Sony Cameras not being prepared to work with the current Mac update. I’m getting Apple messages every day to update but I have always refused to da that. Actually I guess I’ll have to also buy a new Windows PC to be able to save my old Sony movies on DVDs. And my Sony (DCR-PC100E) only transfers videos via DV in to a Computer, or at least that’s the most convenient way to do it. When I download Videos to my Macbook (from Youtube for example) and transfer them to an external hard disc I can play these via usb on my Blu Ray Player but there are always problems with the sequence of the videos and there is always a second (empty) file with the same name for each video, etc.
I never had these problems with my old Windows computers. So while a Mac certainly has it’s advantages in some areas (security for example) it also has it’s disadvantages. Both systems have their pros and cons and none of them is perfect.
Kind regards, Hans. Hi, I’ve just bought a Sony A6000. I’m attempting to install apps using the camera’s WIFI. Following the route to login, it results in an alert stating: Could not connect to the server. Set the correct Area/Date/Time and verify the ‘Network Settings’.
This makes no sense as I’m already connected to their server as I’ve had to go through several of their web pages to get to this point. The Area, Date and Time are correct and Network Settings are correct. I’ve phoned Sony support who’s help so far has been poor, to the point where after 45 minutes of being on the phone they asked me to hold for a couple of minutes, and then cut me off. Sadly my MacBookPro already has Sierra installed so I can’t install apps using that route. Please could you advise if you know of any solutions to installing apps using the Camera WIFI.
Additional note to your viewers: I have a MacPro laptop, (15 inch retina display), running this version of Sierra – 10.12.6. I just downloaded the latest Sony Version 2.00 software for Mac to this computer without any problems, It took about 15 minutes.
Just don’t try it with the latest version of HIGH SIERRA. Hopefully, the updated version for High Sierra for Sony cameras will be out soon. This new version 2.00 helps the overheating problem in 4k – check out theYouTube videos regarding the improvement with this update. Thank you so much for all this great info — I just wish I’d come across it sooner. I’m trying to update the firmware on my Sony a7r, currently running version 1.01 (yes, woefully out of date) & I’m running Mac OS 10.13.4. I download the firmware version 3.10 & when the software couldn’t verify the connection, I also downloaded the Driver Loader.
But when I open it, I never get a prompt to enter my password so I can’t complete the installation. And indeed, when I double-checked, it looks like the available version of the Driver Loader for the aR7 doesn’t (yet?) support OS 10.13.4. Any suggestions in the meantime? Is this case where I should try to find someone whose Mac is still running an earlier OS version? Sit tight until Sony.does. release a version supporting the latest OS?
Again, thank you for all this great info! I’ve learned a lot!